Contact

We keep outdoor shopping simple. If you need help with an order, product question, delivery issue, or return request, use the form below and our team will get back to you as soon as possible.

What we can help with

  • Order support: include your order number if you have already placed an order so we can help faster.
  • Product guidance: ask which pack size fits your space, how setup works, or whether the lights are right for your patio, lawn, planter, or walkway.
  • Returns and replacements: we support 30-day refund requests and help with damaged or defective item issues.

Before you send your message

  • Share the pack size you ordered or the one you are considering.
  • Add any delivery details, product concern, or photo that helps explain the issue clearly.
  • Tell us whether you need pre-purchase guidance, post-purchase support, or return help.

Direct support: Use the contact form on this page for the fastest reply, review our refund policy, or learn more about the brand on our About page.